PRIVACY POLICY
Maggie-Roo (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, store, and protect the personal data of visitors, customers, and users (“you”) of our website, maggie-roo.com, in accordance with applicable privacy regulations, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
1. COMMITMENT TO PRIVACY AND DATA PROTECTION
We take your data privacy seriously. Our objective is to handle your personal information lawfully, fairly, and transparently. We implement industry-standard best practices to ensure your data is safeguarded and processed in accordance with the principles of international data protection laws.
2. SCOPE OF THIS POLICY AND DATA CONTROLLER ROLE
This Privacy Policy applies to all personal data collected through our website, maggie-roo.com, and related services. For the purposes of the GDPR, Maggie-Roo is the data controller of your personal data. If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via email at [email protected].
3. CATEGORIES OF DATA WE PROCESS
We collect and process the following categories of personal data:
a. Usage Data
Includes information about how you use our site (e.g., IP address, browser type, session duration, page interactions, referral URLs).
b. Account Data
Information provided when you create an account or make a purchase, including your name, home or billing address, email address, and telephone number.
c. Profile Data
Includes demographic details, preferences, previous purchase history, site activity, and behavioral data used to personalize your experience.
d. Communication Data
Details relating to your communication with us, such as customer service inquiries, contact forms, reviews, or messaging history.
e. Technical Data
Information from your device such as device type, operating system, browser settings, screen resolution, and security settings.
f. Transaction Data
Includes payment details (last four digits of card, transaction ID—not full payment information), order contents, shipping address, and order status.
g. Preference Data
Records of your marketing communication preferences, survey responses, wishlists, favorites, and interest indicators.
4. LEGAL BASES FOR PROCESSING
We rely on one or more of the following legal grounds to process your personal data as required by GDPR and similar data protection laws:
– Performance of a Contract: Where processing is necessary to fulfill our obligations under a purchase or service agreement with you.
– Consent: Where you have provided clear and explicit consent to the processing (e.g., subscribing to a newsletter).
– Legal Obligation: Where processing is necessary to comply with applicable legal requirements.
– Legitimate Interest: Where processing is necessary for our legitimate interest, provided your rights and freedoms do not override those interests. These may include improving and securing our services, fraud prevention, and analyzing usage patterns to improve content.
5. YOUR RIGHTS
Subject to applicable law, you have the following rights regarding your personal data:
– Right of Access: Request access to your personal data and obtain a copy.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data, subject to certain legal constraints.
– Right to Restrict Processing: Request temporary restriction of processing under specific circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format and transmit it to another controller.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: When data processing is based on consent, you may withdraw such consent at any time.
To exercise any of these rights, please contact us at [email protected].
6. SECURITY MEASURES
We apply comprehensive technical and organizational measures to safeguard your personal data, which include:
– Data encryption in transit and at rest
– Role-based access restrictions to sensitive information
– Automated and manual security monitoring
– Regular data backup and disaster recovery protocols
– Staff training on data security and privacy handling
– Secure software development and regular vulnerability assessments
Please note that no system can be fully secure; however, we are committed to maintaining a high level of protection.
7. INTERNATIONAL TRANSFERS
Data collected via maggie-roo.com may be stored or processed in jurisdictions outside your own, including the United States. In such cases, we implement appropriate safeguards in accordance with GDPR requirements, such as Standard Contractual Clauses approved by the European Commission. For California residents, personal information is handled in compliance with the requirements of the CCPA and related regulations.
8. DATA RETENTION
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage Data: up to 2 years for trend and analytics purposes
– Account and Profile Data: retained as long as the account remains active and for 5 years thereafter
– Transaction Data: retained for 7 years to comply with financial and tax regulations
– Communication Data: retained for 3 years from the last interaction
– Marketing Preferences/Consent Records: retained until consent is withdrawn
– Technical and Preference Data: retained for up to 2 years depending on operational requirements
We may securely anonymize or aggregate data for statistics or business insights in which case such information is no longer personal data.
9. COOKIE POLICY
We use cookies and similar technologies on maggie-roo.com to personalize your experience and understand how visitors interact with our services. The types of cookies we use include:
– Essential Cookies: Necessary for navigating and using our website’s features (e.g., session management, login authentication).
– Functional Cookies: Enhance usability by remembering choices (e.g., language selection).
– Analytics Cookies: Track usage analytics such as page views, time spent, referring sites (e.g., Google Analytics).
– Performance Cookies: Help us improve website speed and response accuracy.
You can find detailed information about the individual cookies we use and their purposes in our dedicated Cookie Notice on our website.
10. COOKIE MANAGEMENT & COMPLIANCE
Upon your first visit to maggie-roo.com, we present a cookie banner that allows you to accept or customize your cookie preferences in accordance with GDPR and CCPA requirements. You may also manage cookie settings through your browser at any time. For California residents, we honor user-enabled global privacy controls (GPC) signals and provide a “Do Not Sell or Share My Personal Information” option as required by law.
11. CHILDREN’S PRIVACY
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from anyone in this age group. If we become aware that a child under 13 has provided personal data to us, we will promptly delete such data from our systems. Parents or guardians who believe their child has submitted personal information may contact us at [email protected].
12. POLICY UPDATES AND NOTIFICATIONS
We reserve the right to modify this Privacy Policy at any time to reflect changes in technology, legal requirements, or our business practices. Revised policies will be posted on maggie-roo.com under the Privacy Policy link. Where required by law, we will make reasonable efforts to notify you of significant changes and request renewed consent if necessary.
13. CONTACT US
If you have any questions, concerns, or wish to exercise your data rights, please contact us at:
Email: [email protected]
Website: https://maggie-roo.com
We are committed to complying with GDPR, CCPA, and other privacy laws, and are available to address any concerns or requests regarding your personal information.
